Reference

puloujudi Legal: account and data terms

puloujudi sets out the Legal rules behind account access, phone verification, wallet activity and your data choices in one place.

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Legal terms around wallets and access

puloujudi Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal position covers the relationship between your account, identity details, wallet records and access to the lobby. You should read these terms before opening an account because eligibility depends on local law and may differ by location. Phone verification is part of the access path,

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and we may use account details to check a payment status or match a receipt to the right account. DANA, OVO, GoPay and QRIS appear here as payment context, not as a promise that every rail will be available to every account. Bank transfer and virtual
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account activity is treated as account-linked payment data. If a rule changes, we will place the updated wording on this Legal page and show the relevant date so you can check what applies before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where Legal questions get a response

A clear contact path matters when a policy question affects your account or wallet record. We ask you to include the account detail linked to the request, without sending a password or one-time code. Our support route can help identify the correct Legal contact, check a payment receipt, and explain the next account step where local law permits.

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Account access

If phone verification or account access is unclear, contact support with your registered account detail so we can direct the Legal question without asking for your password.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, keep the payment receipt and reference so the account-linked record can be checked.

Policy request

For a correction, access request or policy concern, describe the change you want and the account email or phone detail connected with your request.

DATA PRACTICE

How our Legal controls work

We keep this Legal area practical: it explains what we collect for account access, why payment records may be checked, and how you can ask for a change.

Account details

We use the details you provide during account creation and phone verification to connect access requests with the correct account rather than relying on an unverified message.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be checked against your account when a Legal or wallet-status request needs matching.

Cookie choices

Cookies may support account continuity and policy-page preferences in your browser. You can review browser controls and ask support how a cookie-related request should be handled.

Account security

Keep your password and verification codes private. We use the registered account path for access questions and will not treat an unverified request as authority to change account details.

Retention rules

We retain account and payment records only according to the applicable Legal requirement and operational need. A request can ask us to explain which record is being retained.

Change requests

You can ask to correct account data, request access to a record, or raise a deletion question where local law permits. Include the account detail and requested action.

Legal questions about puloujudi

These answers address the Legal searches we expect before account creation, especially around access, payment records, cookies and data requests. If your situation is specific, use the account or policy contact route and provide only the details needed to locate your record.

Legal covers account access, phone verification, payment records, cookies, data requests, retention and policy changes. Access depends on local law, so check the wording that applies to your location before continuing.

Yes. Legal explains how DANA, OVO, GoPay, QRIS, bank transfer and virtual account receipts may be matched to an account when a wallet or policy request needs checking.

You can contact us with your registered account detail and ask for access to a record. We will assess the request under applicable Legal rules and explain any required verification.

Send a correction request through the policy contact route, naming the inaccurate field and the requested change. We may verify your account before changing details, where local law permits.

Retention depends on the applicable Legal requirement and the reason the record is needed. Ask us about a particular DANA, OVO, GoPay, QRIS or bank-transfer record for a specific response.

Yes. Tell support which browser device path you used and what cookie concern you have. We can explain the relevant browser setting or route the question to the Legal contact.

Account eligibility depends on local law. If access is unavailable, do not bypass the restriction; contact us with your location context and we will explain the applicable policy wording where local law permits.

puloujudi Legal: account and data terms

Where Legal questions get a response

Account access

Wallet records

Policy request

How our Legal controls work

Account details

Payment records

Cookie choices

Account security

Retention rules

Change requests

Legal questions about puloujudi

01 What does Legal cover on puloujudi?

02 Does puloujudi Legal explain DANA and QRIS records?

03 Can I request a copy of my account data?

04 How do I correct an error in my puloujudi account?

05 How long are payment records kept?

06 Can I ask about cookies on my mobile browser?

07 What happens if access is not available in my area?

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